Phone Call / Messenger / Text Services

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RESTAURANT/HOTEL/SALON RESERVATION SERVICE

$4 / 3 credits (restaurant/salon) or $6 / 5 credits (hotel)  — Would you like a dinner reservation at a specific place to enjoy dinner with friends or family without having to wait in a line? or do you want to make an appointment to have your nails / hair done at a salon out in town? How about a hotel reservation? Let Explore translation help you have smooth services at places you go. 

 

PHONE CALL INTERPRETATION SERVICE

$5 or 7 / 5 or 7 credits for every 15 minutes ー Are you at City Hall, car dealership, chiropractic office or your child's school and trying to communicate with the workers? Please call us so we can assist you in making yourself understood. If possible, make an appointment with Explore Translation in advance so we can serve you better and expect you at a certain time.

*$7/15mins for phone-call assistance at medical appointments

 

MEDICAL APPOINTMENT SERVICE

$6 / 5 credits — Do you have to go to a medical facility or change your appointment time or date out in town, and need somebody to call the place for you? Let us do the work.

*Please remember to call/text us right away when you have to cancel/reschedule your appointment or you are running late for your appointment so we can call the place for you! We do not charge to call businesses for the reasons mentioned above IF it is an appointment we have made for you.

 

RESEARCHING SERVICE

$5 / 5 credits for every 15 minutes — Do you need assistance in finding something out? We will do research for you and possibly make an appointment / reservation on your behalf. (*This service does not guarantee we necessarily will find the answer to your request.)

-$5 / 5 credits extra if an online payment service is included along the way helping you.
-$10 / 10 credits extra if money transaction needs to be made by us at local bank/post office.

Monthly translation services

 

MONTHLY TRANSLATING SERVICE BY PHONE CALLS AND/OR TEXTS/EMAILS(ONE SPECIFIC PLACE)

Message us when you need assistance.

Message us when you need assistance.

$30/month — Need assistance in communicating with your child's school/sport team? We will assist you with one specific place as many times as needed during our business hours. (On-site interpreting service will require an additional fee.) You can also use us as a POC when registering your child at a Japanese daycare or signing yourself up with a local gym.

*Have additional place(s) more than just one place? Add one place for +$10/place to your monthly plan.

Please click here to read the contract for this monthly service.

 

MONTHLY TRANSLATING SERVICE BY PHONE CALLS AND/OR TEXTS/EMAILS (UP TO 4 TIMES)

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 $20/month — Need assistance in communicating with some local business places? We can do quick research (up-to 15 mins) and/or call anywhere up to 4 times a month. 

*This deal expires at the end of each month. 
*This service does not include paperwork translation or on-site interpretation services.

 

MONTHLY YOCHIEN NEWSLETTER TRANSLATION SERVICE

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$30 ー Do you receive a couple of pages of newsletter from your child's daycare and want to know what it says? Explore Translation assists you in understanding up-to 4 pages of simple newsletters/handouts/letters per month. This service does not include a phone call interpretation service. If you are in need of getting just one single page translated, please click here. 

*This deal expires at the end of each month. 
*This service does not include phone call/on-site interpretation services.

Paperwork/Letter Services

Our paperwork translation, we require up-to 3 business days. If you are in a hurry, please add "rapid translation service fee" to your cart before checking out. 

 

PAPER/ONLINE REGISTRATION SERVICE

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【Face to face assistance】 $40/first hour (minimum charge) + $10/additional 30 min. — Are you enrolling your child at a daycare/school or signing up for a sport team/healthy grocery delivery service, but do you have trouble filling out enrollment paperwork? We can meet up with you and fill out the paperwork on your behalf.  

【Online registration assistance】$20— Or are you registering your child to a modeling agency out in town online? Let us help make the process smooth!

 

UTILITY/CELL PHONE BILL TRANSLATING SERVICE

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$7/page — Would you like to know what you bills include? Or have you received a very expensive bill recently? Let us help you understand what is going on with your bill.  (*This service includes a verbal statement of what your bill says and you do not receive a complete translated version of paperwork unless requested for an additional charge.)  

*2-day service...Additional $3
*24-hour service...Additional $7
(Please talk to us first before placing your order.)

 

TRANSLATING CERTIFICATES / WEBSITES / ARTICLES / TAX FORMS / DOCTOR'S REPORT / HANDOUTS 

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$40-60/page —We will translate anything you need, from official documents/certificates, forms, doctor's notes, or websites. We will decide which service fee to be applied depending on expertise of each project. Please note that we usually ask to give us about a week to complete most projects, but please inquire about the price and the due date for your project first.

*NOTARIZED TRANSLATION SERVICE...$40 PER AFFIDAVIT
*CERTIFICATE OF TRANSLATION(DECLARATION)...$20
*3-day service...Additional $10/document
*24-hour service...Additional $20/document
(Please talk to us first before placing your order.)

 

SCHOOL NEWSLETTER TRANSLATION

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$20/page―Do you receive a couple of newsletters from your child's yochien/hoikuen monthly and would you like us to translate them? We can translate a up-to letter sized newsletter for this price. If you have a bigger one, please get a quote from us first. We also recommend you subscribe our monthly service if you have more than 2 of them per month. Please see our monthly services.  Be a real part of the school! 

*2-day service...Additional $5
*24-hour service...Additional $10
(Please talk to us first before placing your order.)

 

QUICK TRANSLATION SERVICE

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$2 — Have you encountered a Japanese word or character(s) that you want to find out its meaning of, and do you need a quick help figuring out? Take a picture of it and send it to us. 

*Up to 10 Japanese characters
*We can usually complete this on the same day as your request is made unless it is Sunday.

 

QUICK TRANSLATION SERVICE #2

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$3 — Do you have a quick note or report from your child's school and need assistance in figuring out what it says? We will translate it for you and we also can write a quick response for an additional $2 & up if you would like.   

*We can usually complete this on the same day as your request is made unless it is Sunday or publish holiday.

 

QUICK TRANSLATION #3

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$5 & up — Basically this is a letter translation service for things more/longer than just a quick note. Please contact us before you make a payment so we can get you a quote first. Prices vary depending on how long your letter is or how fast you need it.

*We can usually complete this on the same day as your request is made unless it is Sunday or public holiday.

On-site interpretation services

These services would acquire Explore Translation to be present with you. We offer anything from house hunting appointments, hospital visits, and government meetings. For receiving these services, please email us for a private quote.

MEDICAL APPOINTMENT INTERPRETATION

$40/hr for 1st hour & $30/hr after within Iwakuni / Sasebo
$50/hr for 1st hour & $40/hr after outside the area above
***Our traveling time will be added to the cost, but if you are located in Sasebo and your appt takes place within Sasebo (within 20 kilometers / 12.5 miles from Main Base) only $20 will be added to the actual on-site service fee.
— Health care in any foreign country can be intimidating, but not with Explore Translation at your side! We will accompany you at your routine visits and assist in asking any questions you may have for the doctor. This may be combined with scheduling an appointment and translating any follow-up paperwork. 

Note : Many insurance companies reimburse translation services. Be sure to check what your policy offers.

 

OTHER ON-SITE INTERPRETATION SERVICE

$30/hour for 1st hour & $10/30mins after within Iwakuni / Sasebo
$40/hour for 1st hour & $15/30mins after outside the area above
***Our traveling time will be added to the cost, but if you are located in Sasebo and your appt takes place within Sasebo (within 20 kilometers / 12.5 miles from Main Base) only $20 will be added to the actual on-site service fee.
—Do you feel like you have to be brave to go to a hair/nail salon, goverment facility, veterinary clinic, or more? Let Explore Translation accompany you and help you have a voice! Be assured all your worries will be put to rest. 

*Additional $10/hour is required for services outside business hours.

For businesses

Looking for some assistance as a company / for your business?
Please let Explore Translation communicate for you!

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ON-SITE INTERPRETATION SERVICE

$40/hour  — We will interpret on-site for your business meeting and assist you in communicating with Japanese nationals. Our rate includes time for traveling, gas and tolls. Please contact us for a private quote.

 
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MONTHLY TRANSLATING SERVICE BY PHONE CALLS AND/OR TEXTS/EMAILS

$50/month — Need assistance in communicating with some places/customers? We will assist you as many times as needed anytime during our business hours.  

Additional $30/month ー Need translating service on FB Messenger or through emails or texts as well? Add this plan to your original monthly service.

 
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TRANSLATING CERTIFICATES / WEBSITES / ARTICLES / DOCTOR'S NOTE

$40/hour —We will translate anything your company needs, from some from official documents/certificates, to some forms, doctor's notes, websites. (*Medical document translation is only available for face-to-face service due to HIPAA regulations.)

 
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RESEARCH SERVICE

$20  — Do you need assistance in finding something out? We will do research for you and possibly make an appointment / reservation on your behalf. (*This service does not guarantee we necessarily will find the answer to your request.)
-$10 extra if an online payment service is included along the way helping you.                          
-$20 extra if money transaction needs to be made by us at local bank/post office.

$40 ― Are you in need of looking for an answer to your unique question? It may take us a few days to do research on youe behalf, but we will do our best to find you the best answer possible.